Case Studies
Select a company below to hear their experience with the NCB.
What some of our clients had to say about the NCB experience:
Thank you!!!!!!!!!!!!!!!!!! That was amazing!!!!!!!!!!!!!!! I love the NCB, always have (ever since I worked at AIF in 2004!!!!), and would love to have more to do with you in th enear future. That webinar put alot of things in perspective, and reaffirmed things I am doing, and also made me aware of those amazing simple effective things I am not doing, that will enhance my services, and also create opportunity for fun, better connection with referring GPs/specialists, as well as clients! Thanks again, Love your work. Fiona =)
Well what a year composed all year and lost it today. There would be no other place a person could show a personsonal side to their life than here than with a group of people I respect for there achievements and determination. You a all deserve a reward for you achievements. For all the members of the Emerates group "Be proud you deserve all the achievements you have made." We would not have made it with without Simon Bell out mentor, out guide to our future. As some said in our group today "A Leader with the highest integrity in the industry". We all thank you for all your guidedance throughout the course. You are the best.
David Willmot - ISRI Seats Coopers Plains
Dear Bruce and Stephen, I'd like to thank you both for your encouraging words and constant fatih in me. I have not had this in my life til now and by you both extending your positivity, encouragement and faith to me I am learning to do the same for others around me. I only see you once a month but you have both have given me a better knowledge and understanding of who I can be - more to the point of who I choose/want to be.
Belle Harris - Quick Strip
Thank you very much for taking the time and giving me the opportunity to finish this part of my education. I am sorry it had to take so long but as you very well know that sometimes other life unexpectencies and challanges arise, but I have learnt through this process my strengths and capabilities to achieve all sorts of goals that I set myself and I also feel very proud that I have acomplished this cirtificate. No doubt that it will be quite useful, along side with possibly some kind of book keeping course in future after my babies have grown up. Anyway I would love to go to the graduation, and thank you for inviting me. Shall speak to soon. Larissa Aksenoff PS - We're having another boy!!!
Larissa Aksenoff - Terry White Chemists
Hi Kathy, Thanks again for a wonderful 12 months of learning, sharing & business building. Jan & I were so happy to have you as our Mentor and Friend. We will be seeing you again really soon. As we talked about on Wednesday, (thanks so much for the great afternoon, great company, great food, great drinks & merriment); Could you please pass on my sincere thank you to Chevaun for doing such a fantastic job with our projections. She should know that her work with us went a long way towards getting the funding needed for a successful implementation of this exciting venture. She is an absolute pleasure to work with and no challenge was too great, even though we started from scratch. I cannot thank and commend Chevaun enough. Thanks again Kathy! Cheers, Pat
Hi J, D & the NCB team, Thank you for the gorgeous card & shoes you sent my new baby girl. Ellie is a delight & I love being her mum... & thanks to your course I had my business set up so that I could take an indefinate, relaxing break to just be a mama. Thanks again, Skye & Ellie x
Skye Piggott - Con Varela Pharmacy
"[To Coach Stephen] just wanted to say thanks for your commitment to the group. You sometimes think all the ** and problems that go around only happens to you. People sometimes have to put on a brave face but what is going on under the surface can be a totally different matter. Life throws up plenty of challengers that is for sure. .... The group gives me a lift and as time goes on and we all get to know one another a bit better, it seems that it is not only the things I am learning , but the comradery of the group that gives you a lift and positives to move forward. Thanks again and if I could I would gladly do something to help you."
Ken McGrogan - KMAC Fabricaitons
"[To Coach Bruce], Just wanted to say Thank You for your lovely letter. Meeting you and Craig and completing this course has helped and improved both my work and personal life and cannot thank you enough. I have gained alot through the content of your course and found your presentation methods to be interesting, entertaining and very funny! I wish you all the best for your future (though I am sure our paths will cross again!) You are an awesome teacher and a person with a lovely energy! Thank you again"
Dionne Jones - Remax Southern Beaches
"The day after the sales success seminar I was that focused and excited I got my suit on and I called into four new venues... and signed two of them on the spot. ONE of them is worth $250,000 in annual revenue! Thank you Simon!"
Rob Basile - Regal Security
"I studied at the National College of Success with Kerry McEvoy before you guys changed into the National College of Business. I graduated in September 2003. Since than I've recently selfpublished my first Romance Novel which is receiving 5 Star Rave Reviews and my second novel is about to be released in 2012. Thank you so much for helping me to achieve my dreams and walk my own path to success. I'm currently about to move into a big publicity campaign in 2012 with both novels and haven't forgotten the NCS now NCB for giving me the confidence. It's been a while but I made it."
Suzan Battah - Author
"Thanks for the great session yesterday! Very useful and motivational! So far today I have hit 120% of my full weeks budget (in one day), thus putting me strongly on track to hit 15% over budget for the month. I’m now aiming to hit 50% over budget for the month. The scorecard has also been good to monitor today, and I’m looking forward to seeing how this plays out over the next few weeks. Thanks again!"
Matt Walton - Simply Signs
"I would like to thank you for your help with my "Sales." It really did open my eyes to lots of Stuff! I have been having heaps of fun and getting out in our community and meeting people. Thats what I call my "visits" and that is just what I'm doing - NOT thinking SALES! I have also written everything on paper as I go. Developed a few systems around it all too. But guess what has happened..... Sales and new customers!!!! Thank you and see you again soon."
Judy Rush - Underwood Auto Repairs
"The month prior to commencing Business Mastery in March 2009, TNN had its worst month ever, making substantial losses 3 months running. Our industry can be inconsistent so I have used quarterly results to show the growth we have had in the last two years. In the 4th Qtr of the 09 FY we had 150k in sales showing a 28% net profit. In the 2nd Qtr 2011 FY we achieved 550k in sales at 30% net profit. If you project these figures to annual turn over, we went from a 600k to 2.2mil t/o business. We are now averaging 200k per month in sales with our best months being over 300k. NCB has provided me with a great support network particularly through the bad as well as the good times allowing me to tap into the knowledge and experience of the NCB team and other business owners. The team at the NCB have an inspirational culture which encouraged me to want to achieve more for myself and my business. Mastery is a challenging and rewarding program that has helped me refine and develop my team and has contributed substantially to my personal growth as a business owner and leader."
Tin Hua - TNN Engineering Australia Pty Ltd
"Turnover has increased by approximately 20% per month, Profits are up by 20%. I made only small changes all year, some good and some bad, but the end result is that my company is doing better then ever and my team is happier then ever and every day is not such a battle."
Reuben Coleman - Coleman Tyre Company Wacol
"The NCB Business Mastery program helped us to reduce our cost overheads by as much as 15% and we increased our revenue by as much as $500K in the space of six months. How? By being in action and looking after the little things which in turn brings the bigger picture into sharp perspective."
Peter Roebig - Construction Skills Training Centre (CSTC)
"When I walk in those glass doors at the National College of business, I feel the true essence of this other world. The team at NCB are unique, committed, passionate, enthusiastic and driven humans that are being authentic. Your team at the NCB are, and always will be everybody's everything to small business owners across Australia. You all touch, move and inspire me to take every tool you hand me and implement it because you truly believe in making a difference. I just don't know what I will do once a month on a Friday to replace this great experience I have from coming to the College. This is coming from my heart and soul, as I see your hearts and souls at the NCB."
Patti Ruby - Springwood Complete Automotive Services
[To Coach Kathy] Firstly I appreciate you may have been reserved on what you could bring to the table with respect to myself and my business. Please do not ever sell yourself short. More was absorbed than even I thought. Growth within the business was going to continue with or without the assistance of the course but the fact that I now have the tools to look more closely at all processes and can substantiate the results now allows me to focus on positives and learn from negative. This is now seen daily. Turnover is higher than expected but the controls on the business now gives an increase to the percentage profit.
I personally now control the business and not work in the business!
The course was a great way to gain this knowledge but you personally are an inspiration that gives the course the body to push individuals like myself (stubborn strong willed) to appreciate that looking at ones self is the best way to progress. To that, thank you.
David Duncan - Associated Scale Services
"A passionate college that believes in what they are teaching and practice it openly. Great results are achievable and they strive to help you reach your goals."
Top qualities: Great Results, Good Value, High Integrity
Jeff Wilson - CSCS
Jeff recommended the NCB
"The principles, Jon and Danyelle and all the NCB were sincerely interested in my business and helped me find a way of achieving my goals. After the first year of the Business Mastery course, my business doubled its turnover. I completed the second year in order to fine tune and expand on what I have achieved and help me define an exit strategy. I have also sent staff to their Eagle Training courses with great responses. I would recommend their services to any business owner who has reached an impasse or a plateau in their business and wants to know "where do I go now?" or "How can I ...". Excellent value for money."
Top qualities: Great Results, Expert, High Integrity
Rosalba D'Agostino - Alba Therapies Rosalba recommended the NCB
"I contacted NCB after a staff member received an advertising fax sent to our office. My employee was interested in studying a Cert IV in Small Business Management, but the cost had proved prohibitive. NCB offered both the course my employee wished to study and help for my business with accessing government funding which would cover the cost of the course. Too good to be true I thought. How wrong I was... My staff member, or team player as we now refer to our staff (thanks to NCB) has recently commenced a traineeship and is studying for her Cert IV in small business. I have seen my Team Member grow both personally and professionally in the short time that she has been attending the college and my business is benefiting from her passionate enthusiasm to put her theory into practice. I cannot speak highly enough of this College. Each and everyone of NCB's team has exemplified friendly professionalism at every point of contact with the college. Keep up the outstanding service you provide it is exceptional."
Robert McAlister Director - McAlister Electrical
My Certificate arrived today and I feel like Lindsay Fox at the Melbourne Truck Show! Bruce, I can't thank you and Craig enough, and indeed all the team at NCB, for the fantastic journey you took me on... The first step was fairly difficult, it had been a long while since I had sat in a classroom and I really didn't know what to expect. But the outstanding professionalism that the college exhibited made the whole course something that I constantly looked forward to experiencing. Thank you all for a life changing experience. My very best wishes to you all.
Ken Hose - Ken Hose Advertising
"I had been putting off beginning my business course at the NCB for a couple years due to lack of spare time. Wow that was a big mistake and a major loss of time. Since starting my Small business management course I have seen HUGE improvements in both the business and myself. Since the very first class at the NCB I now look forward to every session. I am always quite busy and the NCB helps to re-align my focus each month and give me some great ideas for the business and continue to build on its positive attitude. Craig and Bruce are great mentors for myself now and I will definitely be taking up the opportunity to have an education for life and re-visit the NCB even after I have completed my course. NCB provides me the tools to give me that extra push to grow our business well beyond its limits. It makes me very excited to see the growth and also the potential I now see in myself and the business. Thanks NCB for all your help!"
Josh Marques - Marques Flooring
"In March my employer gave me a voucher to do the Eagle Programme Time management course. I have always considered myself a lazy person, preferring to do nothing than anything. Craig hosted the Time Management course that day, and in the space of 6 hours my life changed. Two days ago I had my performance review, and normally I would have a fear of losing my job through lack of productivity, this time I was commended for the magnificent change in my work output. As a result I have been specially selected to participate in an intesive trainers course that only 10 people of our 200+ employees were selected for. I am achieving personal and professional goals at such a rapid rate that I can barely keep up. I can not thank Craig and the National College of Business enough for the control they gave me over all aspects of my life."
Hayden Foote - Marketing and Advertising Professional
"Since starting the Frontline Management course over a year ago, I remember walking into the NCB thinking 'these people must be on something'. Now I realise their behaviour is 100% positive & life is so much better for this. Craig & Bruce are always approachable even when I'm not a person easily contactable by email. Thanks to both Craig & Bruce my work/personal relationship is better than ever."
Le Hua - Tnn Engineering
“Business Mastery, and now Business Maximiser, have been instrumental to the development and ongoing growth of my business, Flexible Minds. Without NCB, I wouldn’t have had the clarity, know-how or support to take such massive steps towards my goals in business. NCB continues to be a highlight in my month an excellent source of motivation!”
Rebecca Ray - Flexible Minds
“Words cant describe how great Business Mastery has been and continues to be. Business Mastery has instrumented such massive growth in my business, Jam Berry, and I can still pick up my kids from school. There is no way that I would still have had that freedom without Business Mastery.
I cant rave enough about Business Mastery, its brilliant.”
Sherryn Deetlefs – Jam Berry
“Business Mastery provides accountability and accountability is the big thing. I find that if your held more accountable, then you tend to dig in deep and produce the results.”
Leanne Arden - Astro Visual
"Hi Danyelle,
Thank you so much for today. you showed me how good it feels to play the game and I feel genuinely excited about 'business' for the first time!"
Alexis Dennehy - Naturopath & Yoga Therapist specialist in Fertility & Child Birth Preperation.
"Hi Everyone,
Thank you very much to everyone yesterday for all your input for the day, it is great how we can work as a team and produce great results, and Barnaby was all making our heads spin with the opportunities of the internet."
Geordie Skinner - Positivenergy
"Hi Kathy,
Thanks so much for your feedback on our proposal. It was encouraging to know that we were on the right track. J I have updated the proposal to reflect your recommendations and the new version definitely has better flow. Now we are more confident that any further proposals will better meet client needs. Thanks again for your input and very quick turnaround time! We really appreciate that when we ask for help, you make us feel as though we are the only people in your world that matter. What a wonderful skill."
Fiona Higgo - Fruition
"I would have to say that what I have learnt at NCB over the last one and half years has been a credit to NCB and its great team. I can't thank you enough. And since completing Landmark it has even taken me to the next level, I am really present with Family and work life now, and have the ability now to stop myself with my stories. I have never been the one to fluff around but even more now, I am learning how efficient one can be. Positivenergy has grown quite considerably in the last two years and that only comes back now that I have the confidence and direction to take Positivenergy to the next level. Keep up the great work."
Geordie Skinner - Positivenergy
"Apart from the amazing results I have produced in our business, like doubling our annual turnover and doubling our profits, implementing an operations manual full of systems and procedures, and putting on extra team members in this so called 'recession', this was an 11 month journey of massive personal growth too. I have really become a confident, powerful, motivated, focused & proactive business owner. This was the most valuable course I could have done!"
Kath Barker - 3 Point Building Services
"My time at the college has been beneficial to both myself and to our business. I have enjoyed the networking, the connections made and the friendships formed."
Chris Boylan - T.H.E. Brochure Service
"I am halfway through my Cert 4 in Small Business and have found I have much more confidence in the day to day running of the Fun Team... It has been a while since I have studied and am enjoying the content of the course as well as interacting with other business people."
Megan Stovin - The Fun Team
"Inspirational, motivational and lots of fun! That's what it is like when you come to the National College of Business."
Sylvia Daniels - Veterinary Specialist Services
"Our Business has learned to think outside the square with the NCB."
Wendy Turvey - Osborne's Pest Management Services
"Thanks to the National College of Business Cert IV in Small Business Management I can see the never ending potential of our business and now have the tools and knowledge to grab it with both hands!"
Belinda Spratt - Q Safe S.P.S
"It is always great going to the NCB- everyone is so supportive and friendly."
Matthew Farquhar - Aurora Model Management
© 2013 National College of Business.