In the Community - February 2011 BOM Feature

Thu, 24 Feb 11

“Tiffany Heddes of Special Needs Solutions is Business of the Month. She has implemented all of her key actions from the program so far and has far surpassed her targets three months in a row. She has transformed into an outstanding business owner, her team is in action and are producing results...She is on fire!!!”  Simon Bell - Coarse Coach, NCB Business Mastery Accelerator Program

What is 1 thing you love about being in your business/industry? 

We love making a difference by improving the quality of life of children with disabilities. Our motto “live, laugh, play”.  I enjoy facing new challenges each day as each child’s needs are individual and unique. Finding the right equipment solution is unbelievably rewarding.  To see a 5 year old child walk for the very first time, to see the smile on that’s Childs face and the tears in the parents eyes, means we have made a difference.  And that smile on that’s child’s face is sooooooo rewarding!  I wish everyone could share this experience, it really puts life into perspective.

What is the greatest learning experience you/your business has encountered? 

The business evolved as I was sourcing equipment from overseas for my own child who was born with a rare type of muscle wasting disease.   Doctors, therapists and families saw what I had imported for Bailey and wanted to know how they could purchase similar equipment.  The equipment was not boring grey old medical looking equipment, it was fun, funky yet functional. It didn’t scream “disability”, in fact wherever we went it would initiate conversations and open people’s minds.  So I basically started the business as a hobby to help other families out.  The business has grown substantially over the last 4years, with the biggest growth experienced in the last 12months.   My greatest learning experience has been recognising Special Needs Solutions as a “real” business, it is no longer a hobby, and I have the National College of Business and my amazing, exhilarating Coach Simon Bell to thank for that.  

If your business was a place/location/landmark, where would it be and why? 

Out of this world, on the moon because we are always reaching new heights and aiming for the stars!!

A bit more about SNS

Special Needs Solutions is a dynamic and progressive company specializing in the distribution of fun, funky and functional paediatric equipment to a wide range of children with disabilities.  Our extensive range of over 90 products includes mobility aids such as manual and power wheelchairs, walking aids, plus indoor/outdoor seating and buggy systems, car seats, standing frames, sleep systems and more. We pride ourselves on excellent customer service, having equipment available for trial and stock on hand.  We are passionate about making a difference.

How you can help

Tiffany is also currently working on setting up a Foundation with the aim of fundraising to assist the purchase of equipment for children, whether it be from her company or any special needs supplier.  The foundation is in its infancy and will be fully operational by end of 2011. “There are many children falling between the gaps and Govt. Funding only covers a small portion of many children’s equipment needs.”  If your business is looking for a way to create a difference in the community and would like to contribute towards the Foundation, Tiffany would be happy to talk to you about become a founding member and the ways in which you could assist. 

PS: SNS are currently looking for a Solicitor and Accountant to assist with setting up the foundation. Contact Tiffany if you are interested in any of these opportunities.  

If you are interested in finding out more about SNS or know of a family that could benefit from their services, check out www.specialneedssolutions.com.au   

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